Last updated: January 2026. Please read this Privacy Policy carefully before using acewin9.
When you register and use the acewin9 platform, various types of data are collected — either automatically or directly from you. This information is needed to provide you with a secure and personalised experience. We never collect unnecessary data, and every piece of information we gather is used for a specific purpose.
The main data we collect includes: your name, mobile number, and date of birth when you register; national ID details for identity verification; records of BDT transactions via bKash, Nagad, or Rocket; your browser type, operating system, and device model; and your activity on the platform, such as game preferences and betting history. We also collect session and usage pattern data through cookies and similar technologies.
Name, mobile number, date of birth, national ID
BDT transactions, mobile banking records
Browser, operating system, IP address
Game preferences, session duration, betting history
Acewin9 uses collected data solely for specific, legitimate purposes. Personal data is never sold to third parties for commercial use. The primary reasons we use your data are: to create and manage your account; to verify your identity and prevent fraud; to securely process financial transactions; to improve platform performance; and to provide customer support in Bengali.
In addition, your data may be analysed to send you personalised promotions and bonus offers, and to support Responsible Gaming. We may also use necessary data to meet legal obligations and detect suspicious activity. You can opt out of promotional communications at any time.
Acewin9 uses cookies and similar tracking technologies on its platform. These technologies keep your login session active, remember your preferences, and monitor platform performance. We primarily use three types of cookies: essential cookies (for login and security), functional cookies (to save your preferences), and analytics cookies (to measure site usage).
You can manage or disable cookies through your browser settings, though some features may become limited as a result. We do not use third-party advertising tracking cookies. Each cookie has a set expiry period and is deleted automatically once it expires. If you'd like to learn more about our use of cookies, please contact our support team.
All your data is stored using industry-standard encryption. Regular security audits are conducted to ensure server safety, and multiple layers of protection are in place to prevent unauthorised access. Your payment information is never stored directly on our servers — all transactions are processed through the secure systems of bKash, Nagad, and Rocket.
Acewin9 takes great care when it comes to sharing data with third parties. Personal data is not shared with any external organisation except where required by law or directed by relevant authorities. Technology service providers working with the platform operate under strict confidentiality agreements and are not permitted to use your data for their own purposes. Data retention periods are determined by the duration your account remains active, and thereafter in accordance with legal requirements.
You may request to view your stored data at any time.
To correct any inaccurate or outdated information, please contact our support team.
Upon request to close your account, steps will be taken to delete your data.
Acewin9 reserves the right to update this Privacy Policy as needed. If any significant changes are made, a notice will be posted on the platform and the effective date of the new policy will be clearly stated. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions or concerns, please contact our support team. We aim to respond within 48 hours. Contact us at: privacy@acewin9.com — All messages sent in Bengali will be replied to in Bengali.
Your data is always secure at acewin9. Join now and experience Bangladesh's best mobile entertainment platform.